Privacy Policy

The data controller is South Garda Bike Tours by Alessia Manzoni, Corso Verona 119, 38068 Rovereto (TN), Italy.

Contact: info@southgardabiketours.com · +39 380 30 23 711.

• Identity and contact data: name, surname, email, phone.
• Data required for requests and bookings: tour details, participants, operational preferences.
• Administrative, accounting and tax data related to purchased services.
• Newsletter/promotional data (only with prior consent).
• Technical browsing data collected through cookies according to the Cookie Policy.

• Managing requests sent via contact form or email.
• Managing bookings and organizing requested services.
• Managing payments through external providers.
• Administrative, accounting and tax compliance.
• Sending newsletters and promotional offers, only with consent.
• Statistical analysis and website improvement via analytics tools, subject to consent.

• Pre-contractual measures requested by the data subject.
• Performance of a contract to which the data subject is party.
• Compliance with legal obligations (tax/accounting).
• Explicit consent for newsletters and marketing.
• Explicit consent for non-technical analytics cookies/tools.

Providing data for contractual/pre-contractual purposes is necessary; refusal may prevent handling requests and bookings. Providing data for consent-based marketing/analytics is optional and does not affect core services.

Data is processed using paper, electronic and telematic tools, strictly for the stated purposes and in accordance with lawfulness, fairness, transparency, minimization and security principles.

Appropriate technical and organizational measures are adopted to prevent unauthorized access, loss or alteration.

• Contact/request data: up to 12 months from the last relevant interaction.
• Booking, payment and invoicing data: up to 10 years, as required by law.
• Newsletter data: until consent withdrawal.
• Google Analytics statistical data: up to 14 months.

Data may be disclosed, within the stated purposes, to:

• technical and IT service providers;
• administrative, tax and accounting consultants;
• Stripe payment provider;
• analytics/external providers (e.g. Google) within consent limits;
• public authorities or legally authorized entities.

Online payments are managed through Stripe. Payment data is processed directly by the provider under its own terms and privacy policy: https://stripe.com/en-it/privacy.

Some technology providers may process personal data outside the European Economic Area. In such cases, processing is carried out with safeguards required by GDPR and applicable law.

Data subjects may exercise rights under Articles 15-22 GDPR: access, rectification, erasure, restriction, objection, portability, consent withdrawal and right to lodge a complaint.

Requests can be sent to South Garda Bike Tours by Alessia Manzoni, Corso Verona 119, 38068 Rovereto (TN), email info@southgardabiketours.com, phone +39 380 30 23 711.

If you believe processing infringes data protection law, you may lodge a complaint with the Italian Data Protection Authority: www.garanteprivacy.it.

This notice may be updated over time. Users are invited to check this page periodically for updates.

Cookies are small text files sent to the user device while browsing. They are used for site functionality, preference storage and, subject to consent, statistics.

• Necessary technical cookies: required for essential functions.
• Analytics/statistical cookies: Google Analytics, enabled only with consent.
• Third-party cookies: related to external services (e.g. Google, Stripe) under their own policies.

• Technical cookies: legitimate interest to ensure website operation.
• Non-technical analytics cookies: explicit consent via cookie banner.

On first access, users can accept, reject or customize cookies. Consent can be modified or withdrawn at any time through the cookie management system available on the site.

Data collected through Google Analytics is retained for up to 14 months.

Cookies can be managed from the website cookie banner and browser settings. Disabling technical cookies may affect essential website functions.

For information about cookies and tracking: South Garda Bike Tours by Alessia Manzoni, Corso Verona 119, 38068 Rovereto (TN), info@southgardabiketours.com, +39 380 30 23 711.

This Cookie Policy may be updated over time due to regulatory, technical or service changes. Please check this page periodically.